Returns & Exchanges

At Canyon Ranch Online Store, we want you to feel as radiant as our products make you look. If you are not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the unused beauty products in their original packaging, ensuring all protective seals remain intact for a valid return.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from your email and attach it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.